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Inner 14

Network & Application Performance

The mainstream adoption of SaaS and other web-based applications is driving the need for a new approach to monitor network and application performance and improve user experience. Traditional network-focused performance monitoring tools struggle to provide visibility into the performance of cloud based applications. IT teams can’t fix what they can’t see.

The goal of our Network and Application Performance (NAP) practice area is to deliver network and application performance insights for both enterprise and cloud-based applications. NAP enables the integration of relevant network- and application-related performance metrics and provides a holistic view of the application performance from the End User perspective. NAP helps you effortlessly isolate performance bottlenecks in your enterprise as well as cloud based applications without the high upfront investment in expensive tools.

Limitations of traditional Network Performance Monitoring tools

  • Only network focused: These tools focus mostly on network metrics but do not correlate these with the user experience or performance of applications served by the network
  • Limited cloud awareness: The enterprise adoption of SaaS application is on the rise. It is very difficult to get useful insights on the performance of cloud-based SaaS applications using traditional tools
  • Expensive and complex problem isolation: Requires experienced professionals to go through a complex and tedious process of correlating various network focused metrics to derive insights on the application performance
  • Slower problem remediation: The lack of application-aware performance metrics leaves problem isolation up to the interpretation of the support teams. This often results in time consuming finger-pointing exercises between network and application support teams
  • High CAPEX and limited scalability: Often requires significant initial investment for procurement and setup. Requires costly infrastructure and license upgrades to scale up when needed

The rise of NAP

The limitations of traditional network performance tools and the shift in enterprise traffic profiles towards increasingly cloud-based applications has resulted in a new breed of application and cloud friendly performance toolsets.

  • IT teams are increasingly expected to deliver more with less. They need tools that provide better visibility to help them manage the network and the performance of applications it serves
  • The increasing use of public cloud-based SaaS applications (Salesforce.com, Office 365, etc.) requires next-generation monitoring tools that can cost-effectively provide useful visibility into the performance of these cloud based applications
  • IT teams are being asked to focus and report on the End User experience metrics instead of purely technical metrics. They need tools that are application aware to develop these insights

NAP functionality

  • Rapid and cost-effective cloud based deployment
  • Non-intrusive deployment using existing global cloud probes or simple plug and play deployment of physical or virtual enterprise probes
  • Performance dashboards that help you quickly understand if the problem is in your domain, the WAN provider or the SaaS provider
  • The insights you need into enterprise and cloud based application performance. Provides End User Response time breakdown estimates by DNS, Network, Client, Server and Application response time
  • Baseline performance metrics based on response times, and the ability to trigger automated alerts for deviations
  • End user response time derived by monitoring the network and applications from multiple locations simultaneously to provide real-time awareness of service availability and performance
  • SLA/SLO Tracking: End User response time details can be used to track and report on availability and performance SLA/SLO objectives for Enterprise-hosted as well as Cloud based applications

Commercial benefits

  • Cost-effective subscription based service that enables you to monitor the availability and performance of your SaaS, cloud and on-premise applications. Buy what you need, when you need it
  • Lower CAPEX and TCO through the use of service-based models with the majority of the functionality being provided through turnkey cloud-based software. No need for expensive purpose built appliances
  • No long term commitments avoids technology and vendor lock-in

Operational benefits

  • Cloud based subscription model enables you to easily adjust and right-size your deployment by scaling based on your current requirements
  • Improves IT and help desk response time by providing tools for proactive application response time monitoring and quicker problem resolution
  • Proactive application aware performance management leads to improved end-user experience and employee productivity

How can we help?

We are the experts in helping enterprises adopt next-generation network and cloud-based technologies. Coevolve can help with the entire life cycle of NAP planning and deployment. This takes into account your current environment, along with the opportunities and contractual restraints that may be in place. Our approach includes:

  • Review of your existing tools and monitoring requirements and identify the correct set of NAP tools based on your requirements
  • Develop NAP monitoring plan and design
  • Implement NAP temporarily for troubleshooting purposes or as a service for longer duration
  • Review performance reports with your team to help identify performance bottlenecks
  • Provide a single point of contact for NAP implementation, configuration management and reporting

We have expertise in multiple NAP tools that gives us the ability to bring in the right set of tools to provide even deeper visibility into performance for all types of internally hosted, cloud hosted, and SaaS based applications

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