Our company mission is to provide “Agile Networks for Global Applications”. The core value of our business our people and our experience. Our Human API is ingrained through each area of our business from knowledge management and our response center to our specialist consultants. We bring to bear industry leading skills and experience sharing knowledge and information to truly deliver human API.
We are a team of highly committed experts who have spent decades helping Multi-National Corporations improve the performance of their global data networks and the Human API is the Single point of contact across all of these services. It is specifically designed to adapt to new technologies and vendor so that our experts always have the most well informed and precise conversation with our clients across our range of services – anytime.
We operate a single ticketing system and support process to ensure we deliver the highest quality implementation, ongoing management, change management and reporting in our industry. The clever use of partner online tools also adds value to our end to end service.
Satisfaction measurement via Net Promoter Scores keep track of how this is operating for our clients at all times with the correct levels of routine reporting and overall governance structure. We recognize clients are different so the interpretation and delivery of this performance data is tailored to fit with individual customer objectives and preferences.
This Human API aspect of our purpose built company ensures we can always embrace disruptive technologies & practices and apply them to the clients’ global networks with efficiency and accuracy. The API has the following key attributes.
New “as a service” offerings and constantly changing traffic patterns mean Coevolve is uniquely positioned to help enterprises face these challenges. Our Human API brings new levels of flexibility and agility into the network infrastructure arena, and always with the objective of achieving improved application performance for end users.